Employee engagement entails regular interaction between management and employees in a meaningful way. As a way to reach out to employees and let them know what’s going on in the business, management can either set up videoconferencing with key employees across locations or do it on a wider scale via livestreaming of company events throughout all locations. These bandwidth-intensive collaboration tools will require a network stable enough to provide the speed needed at huge capacities, so businesses need to ensure that these solutions are backed by a network with a solid connectivity infrastructure.
Businesses can also use gamification to help improve employee performance and collaboration. It makes the interaction between management and employees more fun and engaging—building trust that helps foster growth in the process. Gamification tools are readily available and easy to set up, thanks in part to the availability of high-speed internet and a variety of collaboration tools that allow employees to participate across all office locations.
Establish direct connection between management and employees
A direct line between management and employees builds trust and promotes a collaborative environment that enables growth. It is ideal that such lines are easily accessible to anyone anytime to assure employees that the management is readily available to address their concerns or ideas to foster growth—both for the employee and for the business.
Fortunately, it is no longer difficult for retailers to set up such lines even for multiple locations, thanks to modern telephony solutions such as VOIP, SIP Trunk and IP-PBX systems. These voice solutions offer great scalability to support the current setup of the business as well as future growth and expansion, without requiring huge costs and technical know-how to maintain. Depending on the needs of the business, organizations can avail and setup an IP-PBX system on their premises, or have a trusted service provider manage their IP-PBX system for them, giving them its benefits without having to entail capital expenditure.
Encourage collaborative technologies
Employee engagement is built on collaboration between management and employees: from sharing random ideas to executing campaigns that will attract customers. It not only strengthens workplace relationships, employee retention and satisfaction, but also fosters a dynamic environment that encourages the creativity and innovation needed to succeed regardless of industry.
Thus, it is important for businesses to set up an environment that fosters teamwork. One way to achieve this is to make the physical office environment conducive to collaboration. As an example, here at Globe, our physical offices have open cubicles; bosses and heads have no separate rooms. This kind of set-up encourages open communication with everyone in the business, allows everyone to speak their mind, and makes collaboration easier within teams or with other departments, regardless of rank.
Beyond the physical office, collaboration must also extend to the virtual environment for greater engagement. Using cloud-based technologies like G-Suite and Google Hangouts, businesses can now collaborate real-time to get things done quickly and provide more efficient communication across the organization. With such wealth of resources and innovations readily available, there is no reason for businesses not to create a holistic working environment by engaging employees.
Engage beyond work