Former Head of Disney University Training Team at Disney Corporate Headquarters
Leadership and Service Magic
7 Ways to Unlock Bigness Beyond Business
How has Disney managed to continually top the charts as one of the world’s most loved brands? How does it develop such fiercely devoted employees and customers? What can you learn from its practices to catapult your own organization to even higher levels?
Through Doug’s leadership experience at the helm of training at Disney University, and as a consultant to corporations around the world, he offers answers to these questions. He also reveals fascinating stories, unique insights, and invaluable lessons that can assist your organization in finding and mastering its own special brand of leadership and service magic.
In this ever-changing economy, more companies than ever are realizing the strategic importance of transforming their service culture to differentiate themselves from competitors. Get ready to come to the edge of your seats as you discover this, and more, during Doug’s thought-provoking and powerful presentation.
Country Head, Grab Philippines
Beyond Business Potential: Creating Innovations That Change People's Lives
Using technology to redefine the way we commute is what Grab Philippines has done since its inception. It has made an impact on the lives of Filipino commuters by providing a reliable, safe, and hassle-free mode of transport.
South Pacific Regional CIO at Huawei
Beyond Convergence: Creating the Future of Cities
Creating the future of urban living requires enterprises and institutions to converge and provide citizens with complete, reliable, and accessible services that redefine a ‘seamless city experience.’