Former Head of Disney University Training Team at Disney Corporate Headquarters
Leadership and Service Magic 7 Ways to Unlock Bigness Beyond Business
How has Disney managed to continually top the charts as one of the
world’s most loved brands? How does it develop such fiercely devoted
employees and customers? What can you learn from its practices to
catapult your own organization to even higher levels?
Through Doug’s leadership experience at the helm of training at
Disney University, and as a consultant to corporations around the
world, he offers answers to these questions. He also reveals
fascinating stories, unique insights, and invaluable lessons that can
assist your organization in finding and mastering its own special
brand of leadership and service magic.
In this ever-changing economy, more companies than ever are
realizing the strategic importance of transforming their service
culture to differentiate themselves from competitors. Get ready to
come to the edge of your seats as you discover this, and more, during
Doug’s thought-provoking and powerful presentation.
Country Head, Grab Philippines
Beyond Business Potential: Creating Innovations That Change
Using technology to redefine the way we commute is what Grab
Philippines has done since its inception. It has made an impact on the
lives of Filipino commuters by providing a reliable, safe, and
hassle-free mode of transport.
South Pacific Regional CIO at Huawei
Beyond Convergence: Creating the Future of Cities
Creating the future of urban living requires enterprises and
institutions to converge and provide citizens with complete, reliable,
and accessible services that redefine a ‘seamless city experience.’